Refund policy

All sales are final. Since we customise each order according to your file and exact specifications, no refunds will be given once Paper Love Cards starts working on your order. Usually, work will begin on your job as soon as we have received your files and payment. In the event that we have not started working on a specific order or it has not been sent to the press yet, we may allow a partial refund, however, any labour hours (proofs, graphic design, etc.) or administrative fees (credit card fees, etc.) will be subtracted from your refund or incur a 15% cancelation fee. We will not accept any refund requests after 7 days from the date you placed the order.